Listed below are the answers to our most frequently asked questions.



Order & payment

In the Netherlands, Bradley's can easily be ordered via the webshop, where the full Bradley's range is available. It is also possible to order Bradley's abroad. Read all the options here: https://bradleys-tea.co.uk/bradleys-selling-points/

At this moment is it not possible to create an account on our english site. We recommend you click on the NL language option and continue your purchase in Dutch.

Place the products in your digital basket by clicking the order button below the image. How about if you place an order with your own Bradley's account? This is even faster, as we will already have your details to hand. Don't have an account? It's quick and easy to create an account.

Online, via iDEAL.

For shipments within The Netherlands, we use DHL.

Possible causes: What you can check: 1. Has the correct e-mail address been entered? 2. Has the email landed in your spam box (junk mail)? There may also have been a glitch at the bank or payment provider that caused the payment to get stuck in an interim account. This amount will be automatically refunded within a few working days, thereby cancelling the order. Our advice in such an instance is to place the order again.

We do not supply samples or sample packs. We recommend ordering an assortment to try different flavours. 605.403 BRADLEY'S PIRAMINIS ASSORTMENT BOX 605.861 BRADLEY'S FAVOURITES ASSORTMENT BOX 606.007 BRADLEY'S ORGANIC ASSORTMENT BOX The Original range consists of just the English Blend.

The standard delivery time is 3 working days.

Unfortunately, this is not possible. It is only possible to place an order with a Chamber of Commerce number and a VAT number.

Returns are only possible if damage is ascertained upon delivery or if the wrong item has been delivered. If this proves to be the case, please contact us as soon as possible.

Yes, prices do not include VAT.

There is no minimum order value. Orders over 80 Euros will be shipped free of charge.

No, unfortunately that is not possible.